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Cookie Policy

What are Cookies?

Cookies are data files that are placed on your device or computer that often include an anonymous unique identifier.

What Cookies do we use?

Necessary Cookies: These are required for the operation of our website and are necessary for the safety and overall use of the site. This type of Cookie is temporary and will be automatically deleted when you leave the website.

Performance/Analytical Cookies: These Cookies allow us to improve the way the website works by allowing us to count the number of visitors and see how they use the website. This data is anonymized, and we won’t be able to identify you as an individual.

Functionality Cookies: We can personalise content and remember your preferences by using these Cookies, as they will recognise you when you return. These remain on your phone/device until you clear them – once cleared, you will need to re-enter your details on each visit to the site.

Targeting/Marketing Cookies: We carefully choose third parties to help us provide relevant and interesting marketing experiences. We either set these Cookies ourselves or have them set up by the third parties to help us understand both your browsing habits and the performance of our marketing activities – to ensure you see adverts that are appropriate to you.  

How we use Cookies

When you visit the Site, we automatically collect certain information about your device, including about your web browser, IP address, time zone, and some of the Cookies that are installed on your device.

Additionally, as you browse the Site, we use these Cookies to collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site in order to optimize your shopping experience. 

Your computer, tablet or mobile phone will need to accept Cookies, as we can only provide you with certain personalised features of the Site by using them. The Cookies do not store any sensitive personal information, such as your name, address or payment details. They help us ensure you have the best possible shopping experience while using the Site e.g. by allowing you to add multiple items to your shopping basket.

Blocking Cookies

If you want to restrict, block or delete Cookies from the Site, you can use your web browser to do this. Each browser is different, so please check the 'Help' menu of your particular browser (or mobile phone's handset manual) to learn how to update your Cookie preferences.

More information

Please note that by disabling or deleting Cookies, your website user experience may be affected and you might not be able to complete your order or take advantage of certain functions of the Site.

Our Privacy Policy sets out the basis on which any other personal data we collect from or about you, or that you provide to us, will be processed.

If we make changes to our Cookie Policy, we will update our website accordingly. Please contact helpdesk@tech21.com if you have any further questions regarding our Cookie Policy.